Buzzkiki Privacy Policy

Your privacy is important to us.

Buzzkiki.com is a Social media platform where fans can engage and support content creators. This Privacy Policy is part of our Terms of Use and applies to fans, creators, and all users of our platform.

Buzzkiki is a UK based company. By using our platform, you agree that your personal information that you provide directly to us, or that we collect through your use of the platform, may be transferred to and stored in the United Kingdom and handled as described in this Policy.

Information You Provide Through Your Account
This is information that you provide to us through text fields, such as your name, payment information and benefits.

First and Last Name
Email address
Username
Password
County/State and Country of Residence.
You may also sign up using a Facebook or Google account. We will ask permission to access basic information from your Facebook or Google account, such as your name and email. You can choose to stop sharing that information with us at any time by going to Facebook or Google to remove Buzzkiki’s access to that account and your ability to log in.
You also have the option to add more information to your public profile, such as a location, social media links, and the Tell us about your story section, which we store along with any comments or messages you submit on Buzzkiki.

Fans
A fan is someone who joins the Buzzkiki platform to support a creator’s content. As a fan you must provide your payment information to our payment processors. You can see the privacy policy for these payment processors on the PayPal and Stripe sites. At this time, Buzzkiki does not receive your full card number.

We collect and process information about the creators you support, the level at which you support them, and how often you support them.

Creators
A creator is someone who creates and provides content for their fans through the Buzzkiki platform. To become a creator, you must create a page that describes what you are creating and any benefits you are offering. To receive payouts you have to create an account with one or both of our payment partners: PayPal or Stripe. We may also require your bank account information to process payouts. You must also provide us with additional information for tax purposes. Depending on your location you may have to fill out a form with some combination of your:

First and Last Name
Address
Social Security Number or Employer Identification Number
Country of citizenship
VAT or Foreign tax identification number
Date of birth
Your nonprofit registration number, if you are a nonprofit business
Bank account information for payouts
Phone Number
Additional Information We Collect
Automatically Collected Information
We collect information automatically as you navigate the site or through our third party analytics providers. We may store usage information such as the type of device you use to access Buzzkiki, your operating system, browser type, IP address, and device ID, the pages you visit or request, links clicked, referring sites, user interactions and your search terms. We also derive your location from your self-disclosed country, your IP address, and from your payment card.

User Surveys
From time to time, we may solicit your participation in user surveys. We may ask you demographic information, including information related to your gender, ethnicity, race, age, sexual orientation, earnings, and accessibility to better understand and serve our user base which you may elect to share or not. We collect such information to ensure we provide fair and equal access to our services, and to showcase creators to fans for greater discoverability. To the extent that you participate, we will store your survey responses.

Event Information
At in-person and online events, we may request information from you. This is done to better tailor the event experience to those in attendance. This information may include your name, email address, payment details, mobile phone number and QR code, demographic information, social media and other online accounts you maintain, details around the types of works you create, and survey or feedback responses.

Blogs
We may collect and store your email address, your comments, and your profile information from our blog sites to better understand your interests and improve our services to you.

Cookies
We use Cookies on our website that collect information to allow us and third parties to understand your use of Buzzkiki. Please see our cookie policy for more information on our use of cookies on Buzzkiki.

Social Media Features and Widgets
We use social media features, such as the Share button or similar interactive features that run on Buzzkiki. If you provide your social media information to us, we may use it to interact with you on these social networks. These features may collect your IP address and other personal data including which page you are visiting on our site and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on Buzzkiki. Your interactions with these Features are governed by the privacy policy of the company providing it.

How We Use Your Information
We process your information to:

verify your identity to comply with UK and international laws
allow you to sign in to your account
allow you to support a creator’s page and content on Buzzkiki
process subscription payments and payouts
send products or merchandise to your shipping address
send you emails relevant to your usage, as controlled by your email preferences
reply to your questions
provide to you existing and enhanced services related to your Buzzkiki account
promote your Buzzkiki account for greater discoverability
market Buzzkiki products and services to you or to audiences similar to you based on your networks  and common factors that others have with you, unless you opt out, as controlled by your email preferences
understand how you use the service, and create better tools for creators to serve fans
conduct research and development to improve Buzzkiki and develop future products
prevent fraud and abuse on Buzzkiki

Information We Share with Creators
By becoming a fan of a creator, you agree to have the following information shared with that creator:

your name and email address, and other profile information you’ve provided
any messages you send creators through Buzzkiki
your physical address, city, County/state, and country
your phone number, when you have signed up to support a creator who engages with you via text messages, when you are receiving a benefit that requires shipping, or when you have signed up for event notifications via text.
all information about your subscription, including amount and start date, but not your full payment card information
some aggregated and anonymized data about how you use Buzzkiki that cannot be linked back to you or to any individual user

 
Information We Share with Third Parties
We never sell your information to third parties. We will only share data with third parties, other than with creators, under the following circumstances:

with your consent, to creators’ service providers, to deliver benefits, such as to ship packages to you. You should read these service providers’ privacy policies to see how they use and share your data.
with our service providers, who are companies that are contractually engaged with us to provide us with services, such as order fulfillment, email management, analyzing data trends, credit card processing, multi currency settlement solutions,  increasing our brand awareness and user engagement with marketing initiatives, and fraud detection and prevention. These companies may have access to your data to perform their services, and are obligated by contract to safeguard any of your data they receive from us to the same extent that Buzzkiki protects it.
to protect the security or integrity of Buzzkiki, and to protect the rights, property, or safety of Buzzkiki, its employees, users, or others, if we believe that disclosure is reasonably necessary to comply with a law, regulation, or other valid legal process (e.g., court orders or warrants served on Buzzkiki). If we are going to release your data, we will do our best to provide you promptly with notice by email, unless we are prohibited by law from doing so.
in connection with the sale, merger, bankruptcy, sale of assets or reorganization of our company. We will notify you if a different company receives your data. The promises in this privacy policy apply to any data transferred to a new entity.
with third party apps used by creators to help run their account and pages.
with partners, who may have access to your data to perform their services, and who are obligated by contract to safeguard any of your data they receive from us to the same extent that Buzzkiki protects it.
Information Buzzkiki Collects from Third Party Apps
When you create a Buzzkiki account, you can elect to connect your social account(s) with Buzzkiki, and we will collect and store some social information from those platforms

Information We Share with the Public
The following information is publicly accessible:

your profile, and your social media links and location if you add that information
by default the creators you support are publicly displayed. If you flag your account as private, we will not display the creators you support
any posts, likes, or comments you make
your aggregated or anonymized usage data in blog posts, press releases, or in other ways to share information about Buzzkiki’s usage. Aggregated or anonymized data cannot be linked back to any individual Buzzkiki user.
monthly subscription values that creators choose to make public
number of fans

Your Preferences and Rights over Data
Choosing Your Preferences
The Settings link is located by clicking on your avatar or profile image at the top right hand of your screen, or the "Edit my page" links, visible after you log into your Buzzkiki account. You can see and adjust your settings and edit profile or your page.

Marketing Activities
By agreeing to our terms of use, you expressly agree that Buzzkiki may:

provide you with information about your service, service enhancements, or new Buzzkiki products, while you are on our web site or using our apps.
send you messages regarding your existing service, or enhancements related to your existing service, when you are off our platform, via email, or via text, if you have signed up for a service or event notification that uses text messages.
send you messages related to services we provide which are separate from your existing service via email, from which you may opt out.
market Buzzkiki to you and audiences similar to you based on your networks and common factors that others have with you, unless you opt out
send you marketing emails or texts if you don’t have a Buzzkiki account but have consented to receiving such messages, from which you may opt out.
ask for demographic information to spotlight and showcase creators
promote your account for greater discoverability
ship physical items to you via mail as part of a promotional activity
Opting out of Marketing
You may object to the use of your data for marketing purposes at any time, free of charge, when we collect your personal information and in every marketing communication. You may also object to the use of your data for marketing upon creation of your account or anytime thereafter.

Opting out will stop marketing emails. Please allow up to 30 days for your opt-out request to be processed.  If you have an account with Buzzkiki, you will continue to receive service-related emails, and texts, if you have opted into receiving texts.

We will never sell your information to third parties for marketing purposes without your prior consent.

Accessing, Updating or Exporting the Information in Your Account
You can access and update certain information associated with your account on the account settings pages. Additionally, you can delete your account.

Deleting Your Account
You may self-initiate a deletion of your account directly on your settings pages. Please be aware that this is a final act and cannot be reversed.

Turning off Email Notifications
You can change your email notifications in your email settings. While this allows you to stop many notification emails, we will still send some critical service emails.

Turning off Mobile Notifications
If you download the Buzzkiki App you may also receive notifications on your mobile device. These can be disabled in the App settings.

Verification of Requests
Users maintain password protected accounts with Buzzkiki. If you submit a request to exercise your privacy rights, you will be asked to verify the request by logging into your Buzzkiki account.
If we are unable to verify your request, then for your protection, we reserve the right to deny the request.

Compliance with EU Privacy Laws
Buzzkiki is a UK company that complies with the General Data Protection Regulation (GDPR). We act as Data Controllers, as defined under the GDPR, and process personal data based on our legitimate interests, and for contractual necessity in providing you the Service as described in “How We Use Your Information.” We  also process and share personal information based on notification and users’ consent, which our users may revoke at any time.

Exercising Your Data Rights
Users in certain locations may have certain rights under the General Data Protection Regulation (GDPR) regarding data that Buzzkiki controls as a Data Controller as defined under the GDPR, including:

the right of access to their personal data;
the right to correct or rectify any inaccurate personal data;
the right to restrict or oppose the processing of personal data;
the right to erase or delete their personal data;
the right to personal data portability; and
the right to opt-out of the sale of personal information.
You can exercise rights over your data on Buzzkiki in the following ways:

accessing, reviewing, modifying, and updating your data by logging into your account at Buzzkiki and going to your account settings.
viewing our privacy policy or viewing our data practices by going online to our Buzzkiki Privacy Center, where the Data Practices tab describes how we use your data, and the Policies tab shows you our privacy policy.
downloading your data to port it, or deleting your data altogether, by clicking on the “Take Control” button at the Buzzkiki Privacy Center.
deleting a previously-disabled account by emailing Buzzkiki at privacy@buzzkiki.com.
opting out of marketing.
going to FAQ support online for data-related issues.
If you are unable to log into your account, and are unable to recover your account with a password reset in order to lodge your privacy request, then you may reach out to privacy@buzzkiki.com. We reserve the right to decline you access to or recovery of your account, at our discretion, to prevent an unauthorized takeover of your account.

Contacting our Data Protection Officers
If you have privacy concerns or questions, you can contact our Protection Officers (DPOs) via email at privacy@buzzkiki.com.

Prohibition against Discrimination
We do not discriminate against users who exercise their privacy rights.

Our Data Retention Period
We retain your account information for six years after your account is last active, unless you delete, or you request us to delete, your account. We may continue to retain some information, even after you delete your account if we are required to do so in order to comply with various laws.

Security
The security of your personal information is important to us and we follow industry standards to protect it.

Children
Buzzkiki is not directed at children or any person under the age of 13, and children may not create an account or otherwise use Buzzkiki.

Changes
We may sometimes make changes to this policy. If we make material changes that adversely affect your rights under this policy, we will let you know by posting an announcement on the site or sending you an email in advance of the changes coming into effect. Continuing to use Buzzkiki after a change to this policy means you accept the new policy. If you have any questions, please contact us.

This privacy policy is effective immediately for existing users and users joining Buzzkiki on or after 5th December 2023.